Terms of Service

Last updated: [insert launch date]

These Terms of Service ("Terms") govern your use of thegrid.com [replace with actual domain] and the services offered by [Legal Business Name — placeholder until finalized], operating as The GRID ("we," "us," "our"). By using our site or submitting a request through it, you agree to these Terms.

Our Services

The GRID offers a free, no-obligation "Leak Audit" — a review of your business's systems (missed calls, reviews, website, visibility, automation, and security) to identify what may be costing you money or putting you at risk. Following that review, we may recommend or build solutions tailored to your business. Nothing about the free audit obligates you to purchase anything.

No Guarantee of Results

Every business is different, and results depend on factors outside our control — your market, your team, how recommendations are implemented, and more. While we aim to identify real, fixable issues and build effective solutions, we do not guarantee specific results, revenue increases, lead volume, or timelines. Any timeframes referenced on our site (for example, in marketing copy) are general expectations, not guarantees.

Using Our Website

You agree to use our website only for lawful purposes and not to interfere with its normal operation, attempt unauthorized access to our systems, or submit false or misleading information through our forms.

Intellectual Property

All content on this site — including text, graphics, and design — is owned by The GRID or its licensors and may not be copied or reused without permission.

Third-Party Links

Our site may link to third-party websites we don't control. We aren't responsible for their content or practices.

Limitation of Liability

To the fullest extent permitted by law, The GRID is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability for any claim related to our services is limited to the amount you paid us for those services.

Indemnification

You agree to hold The GRID harmless from claims arising out of your misuse of our website or violation of these Terms.

Governing Law

These Terms are governed by the laws of [State — placeholder until finalized], without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms from time to time. Continued use of our site after changes means you accept the updated Terms.

Contact Us

Questions about these Terms? Contact us at [contact email — placeholder until finalized].