Privacy Policy
Last updated: [insert launch date]
This Privacy Policy explains how [Legal Business Name — placeholder until finalized], operating as The GRID ("we," "us," "our"), collects, uses, and protects information when you visit thegrid.com [replace with actual domain] or submit a request through our site.
Information We Collect
Information you give us. When you submit our "Free Leak Audit" form, we collect your name, business name, phone number, email address, and industry. We use this information to contact you about your request and to understand your business before our call.
Information collected automatically. Like most websites, we may automatically collect certain information about your visit — such as your browser type, device, pages viewed, and how you arrived at our site — through standard analytics tools (for example, Google Analytics) and, if you arrive through an ad, tools like the Meta/Facebook Pixel or Google Ads conversion tracking. This helps us understand what's working and improve the site. This data doesn't identify you personally on its own.
How We Use Your Information
We use the information you provide to:
- Contact you by phone, text, or email about the free audit you requested
- Understand your business so our conversation with you is useful, not generic
- Improve our website and services
- Meet legal or regulatory obligations
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Text Messages and Phone Calls
If you submit the contact form, you may receive a phone call or text message from us at the number you provided, regarding the free audit you requested. See the consent details on the form itself for the specifics of what you're agreeing to. You can opt out of text messages at any time by replying STOP, or ask us to stop calling at any time.
Cookies and Similar Technologies
We may use cookies and similar tools to understand site traffic and measure the effectiveness of our advertising. You can control cookies through your browser settings; turning them off may affect how parts of the site work.
How We Share Information
We may share your information with service providers who help us operate — for example, a CRM or texting platform we use to follow up with leads, or a hosting provider. These providers are only permitted to use your information to help us provide our services, not for their own purposes. We may also disclose information if required by law.
Data Retention
We keep the information you submit for as long as reasonably necessary to respond to your request and, if you become a customer, to provide our services. You can ask us to delete your information at any time (see Contact Us below).
Your Choices
You can ask us at any time to: tell you what information we have about you, correct it, or delete it. You can also unsubscribe from any marketing texts or emails using the opt-out instructions included in those messages.
Children's Privacy
Our site and services are intended for business owners and are not directed at children under 13. We do not knowingly collect information from children.
Security
We take reasonable steps to protect the information you share with us, but no method of transmission or storage is 100% secure, and we can't guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent changes.
Contact Us
Questions about this policy or your information? Contact us at [privacy email — placeholder until finalized].